Returns/Refunds

Sale items are FINAL SALE. We do not accept returns or exchanges on sale items!

Return/Refund Policy

We will happily accept returns for purchases made through beactyvewear.com!

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

BEACTYVE will ONLY accept the return of unworn, unwashed and undamaged products in order to issue a full refund. Please note that the return must be made within 30 days of the original purchase date. Products received after 30 days of purchase will be refunded via store credit. We DO NOT refund shipping cost. We will only issue a refund for the amount of the item it was purchased.

Return labels will NOT be provided by BEACTYVE, nor will shipping cost be refunded. The customer is expected to pay for any return shipping costs.

Starting your return

To start a return, please send us an email to Info@beactyvewear.com including your Name, Order Number, Item(s) to be returned and reason for your return. Once your email is received, we will send you a confirmation with our return shipping address and any further instructions. Please note that any items sent back to us without first requesting a return will not be accepted.

Please allow 3-5 business days for your return to be processed and for your refund to be issued.

BEACTYVE reserves the right to refuse any items that does not meet our return/refund policy. Any returned items that do not meet our return/refund policy will be sent back to the customer at their expense.

Damages and issues 

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we may evaluate and correct the issue.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure that you get the precise workout gear you desire is to first return the item you have. Then, once the return is accepted, it is suggested that you make a separate purchase for the new desired item.

For additional information about returns/refunds, please contact us at Info@beactyvewear.com